Delete your 12Fix account and personal data
12Fix users can start account deletion inside the app or through the external request method below.
Delete inside the app
Sign in, open your Profile, choose Delete Account, review any active obligations, and complete the on-screen confirmation.
Request deletion without the app
Email us from the address registered to your 12Fix account. Include the words account deletion request. Do not email identity documents, bank details, passwords, or payment evidence.
If an email app does not open, send the request manually to support@12fix.com.
What is deleted or retained
Account access, sessions, profile data, and personal marketplace content are deleted or anonymized when the request is eligible. Limited payment, accounting, security, fraud-prevention, dispute, or legal records may be retained where required, as explained in the Privacy Policy.
12Fix handles these requests for the 12Fix app.